Hello SirMatthew. I apologize for this issue you are having. I have reported this to the Headend Tech for investigation. We will monitor the ticket and follow up with you with any information we are provided. Please let me know if there is anything ...
The service does provide up to 1 Gb internet speed and our modems we provide for rental have been tested and do produce the appropriate speeds. You do have the option to purchase a personal modem that better meets your expectations which will in tur...
Hello and I apologize for any issues you may be experiencing updating the phone number on the account. For security reasons, you will need to contact our customer service department by calling 855-633-4226 and complete verification steps. Once this...
Hello bweldon and thank you for contacting us. I apologize for any problems you are currently experiencing with the services. You can restart or power cycle your Mediacom boxes to determine if that resolves the issue. I would suggest confirming al...
Hello boschramm. I apologize for any problems you may be experiencing. if you have not done so yet, I would suggest a full power cycle of the modem removing both the cable and power from the back for 1-2 minutes. While disconnected, please check t...
