Mediacom

I've gone through the process about a dozen times.  The Xtream1/tivo remote with my new xtream1 remote will not control the volume, mute, power on my television.  For now, I just have my tv remote handy but is there a way that I can fix this? I have ...

I logged into support to ask a question about on-demand but a notice at the top of the screen caught my attention.  I had to order and Xplorer box to continue to watch tv?? What IS this thing?