cancel
Showing results for 
Search instead for 
Did you mean: 

How Can I Make My Mediacom Payment?

MediacomMegan
Moderator
Moderator

Mediacom makes it easy and convenient to make a payment. We provide several different options on making a payment. Here are different ways you can make a payment.

  • Pay using your online account
  • MediacomConnect MobileCare App
  • Text Molli at 66554
  • Speak with an agent over the phone at 855-633-4226
  • Visit a local office
  • Using VanillaDirect PayTM

If you plan on using your online account, the MediacomConnect MobileCare App, or VanillaDirect PayTM you will need your Mediacom ID.


 What is VanillaDirect Pay?

VanillaDirect Pay™ allows Mediacom customers to make a CASH payment for their bill at participating retailers such as:

MediacomMegan_0-1696537792592.png

You will need to generate and present a barcode to any of the participating retailers.

The code is generated on our support site (online billing) or from the MobileCare App.

This program is ONLY for cash payments towards your Mediacom account.

Payments can be made in amounts of $1 to $500.

There is a fee of $1.50 per payment.

7 REPLIES 7

MediacomCJU
Moderator
Moderator

Thanks for the information, very useful!

Anjison
Member

Online link does not work on phone. Can’t pay because it just circles back to the dashboard.

AnonymousTech
Luminary lvl8

Hello Anjison. I recommend re-installing the app and trying again, or trying on a different device. 

jjames
Member

can I login using my email?