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Mediacom Billing

MediacomCJU
Moderator
Moderator

How will I be billed?

You will receive one bill for all of your Mediacom services, including your Mediacom phone service if applicable. It will either come via a paper statement in the mail or if you opt-in via paperless, it would be an e-mail.

 
Your monthly charges will appear as a line item on the bill. Additional line items for any charges for optional services such as international calls, directory assistance and operator services will also appear on the bill.
 
You will also be billed for federal, state and local taxes, and governmental regulatory fees and surcharges to recover costs we incur in providing the service, similar to those charged by traditional phone service providers.
 
You can also check the full details for your outbound long distance calls online at www.mediacomcable.com by clicking ‘My Account.’ 
 
*** Click HERE if you want to know more about taxes & fees***
 
 
 
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3 REPLIES 3

Anonymous
Not applicable

Great Info; this actually makes it very easy to understand the billing. Great Job

mariannaingram
Trailblazer lvl7

I'm being billed an equipment return fee for equipment that was never received. FedEx tracking shows a delivery exception. I was assured this would not be an issue. The tech had to provide a modem.

MediacomErin
Community Manager
Community Manager

Hello @mariannaingram 
I apologize for the confusion and the issues. Please reach out to my team at totalcare@mediacomcc.com with your contact information and we would be happy to look into this for you. 
Thank you
- Erin