You are aNew Xtream Internet customer with Internet 500 speed or above, switching from a competing Internet provider.
A "competing" provider is defined as a provider that has service available at the address where Mediacom service is to be installed. "Hot Spot" service from a cellular provider does not qualify as a competing provider.
Your account with a competing Internet provider must be current; meaning that the bill cannot be overdue.
Service with competing providers must be active within 30 days of the date you ordered Xtream Internet service.
The name and address on your account with the competing provider should match the name and service address of your new Mediacom Account.
The competing provider service bill must be received by Mediacom within 45 days of installation.
The competing provider service bill must clearly show your name, address, and account status.
Competitor Bill Requirements
The following information should appear clearly on your competing provider's bill:
Company Name of competing provider
Name and Address of account holder
Services provided by a competing provider
Service Dates of the bill - Showing active service within 30 days of the Xtream order date.
Competitor bill must be current (no delinquent or previous balance due)
How to send us your application
Once your internet service is installed and you have created a Mediacom ID, you canlog into your account and submit your documents online. Once you log in click on "Special Offers" and you'll be taken to a page with an online form with instructions on how to submit your documents; or visit Mediacom Switch and Save for more information.
**Note: For subscribers of Mediacom Bolt, Switch & Save application information can be submitted by calling 800-332-0245 **
