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Network service error when trying to send emails

Ringthane
Luminary lvl8

Anyone else getting a "network service error has occurred" error when trying to reply to emails?  I'm using the web email client and no changes to the view or anything.  This just started happening in the last week.  I sent error reports when it asked but I don't want to post it here as it contains personal information (obviously).  

8 REPLIES 8

Ringthane
Luminary lvl8

Every time I reply.  Every time.  If I close the reply email and open up a new reply email, it works fine.  

MediacomSean
Community Manager
Community Manager

Hello Ringthane. I apologize for the issue you are having. I was not able to replicate the email problem. Does it persist if you bypass your WIFI router and connect directly to the modem? And as @SpeedGod asked, does it occur when you are away from home, on a different data connection? Thank you- Sean

thebrowns
Trailblazer lvl7

happens to me also in the last week or so cannot send from any of my accounts.

only on home computer, I can send just fine from my phone

Hello thebrowns, Since this does not seem to affect your other device this does help narrow things down. Are you using an application or program to access your email when it is unable to send or are you going through the webmail much like the original posting? If through the webmail, are you in standard or advanced view? Are you able to send if you change view?