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slow upload speed

gulliblepass
Trailblazer lvl7

second time this has happened; ~200Mbps download but anywhere from 0-2 Mbps upload speed. I have a technician scheduled for Friday but figured I'd post here to find a more permanent solution.

Thanks in advance.

2 REPLIES 2

SpeedGod
Champion lvl10

Hello Gulliblepass. If you are using a Docsis 3.1 modem and the problem persists after you have double-checked all of your coax cable connections, I think having a technician scheduled to investigate is your best course of action. 

Looking forward to it. It seems to fluctuate depending on the time of day which makes it a little frustrating as well. I'm using an Arris surfboard if that makes any difference.