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Question

What retail modems are compatible with Mediacom? 

Answer

To ensure you are experiencing optimum Internet speed performance, Mediacom suggests the use of a DOCSIS 3.1-certified modem. You may choose to purchase your own modem, whether from Mediacom or at retail. The list below contains retail modems that: (1) have been tested by Mediacom for compatibility with Mediacom’s network; and (2) based on manufacturer specifications, should be capable of providing the wired download speeds indicated. Keep in mind that using modems capable of providing speeds higher than your Internet Service Plan is fine, but using modems capable of only providing speeds lower than your Internet Service Plan will result in poor performance, and you will not receive the full speed for which you are paying. If you want to purchase a modem at retail, Mediacom suggests that you choose a modem on this list. If you purchase a modem not on this list, you should ensure that it is an appropriate modem for your Internet Service Plan or downgrade your Internet plan accordingly so that you are not paying for capacity that you cannot use.

Internet customers who purchase their own modem instead of using the one provided by their ISP have several benefits. Below are a few examples.

  • Avoiding a recurring monthly rental fee for the equipment can save the customer money in the long run.
  • It can give you more choice and control over your equipment, such as customizing your settings or upgrading your hardware.
  • The customer would have the option of enhancing their privacy by using their own firewall, VPN, or parental controls.

Here is the list of compatible modems:

Vendor Model DOCSIS Version Wired Download Speed Internet Service Plan
        Internet 100 Internet 300 Internet 600 1Gig Internet 2Gig Internet
Netgear CM2500 3.1 945Mbps X X X X  
Netgear CM3000 3.1 2,000Mbps X X X X X
The above-listed retail modems will not work with voice service; if you subscribe to Mediacom voice service, there may be retail modems/eMTAs available for purchase. The list of modems issued by Mediacom for phone service can be found here: HERE 

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Version history
Last update:
‎11-06-2024 05:22 PM
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