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New Extreme 1box

Kayknerr
Member

I am extremely disappointed in the way Medicom decided that every TV in the home had to have a 1box or we weren't going to be able to receive any channels. Oh, well they have some of us over a barrel and we have no choice.  The new box is a joke. I hate commercials,  but when you have to sit and wait in the middle of the show you are watching to have video load. Which can take a few minutes, I will take commercials any time. As soon as I can find another provider I am leaving Mediacom for good, which is sad because I have been a customer for over 20 years.  They need to start thinking about the consumer instead of making millions. 

8 REPLIES 8

stpndeep
Trailblazer lvl7

So Iโ€™ve never needed a โ€œboxโ€ for the channels I watched regularly. There are very few channels that I actually watch. The majority of the time itโ€™s CNBC,  the History Channel and a major network on occasion. Well with the new box I no longer receive CNBC or the History Channel. So Iโ€™ve effectively lost 60% of my value and I have the addition of a box I donโ€™t care for. I get the technical reasons for the change, Iโ€™m not a tech neophyte. I look to my tech to add value in my life and this change does not for me. Sure, I could spend more to get the channels back I watch but that would effectively reduce the ratio of channels I watch to the channels I pay for. Further diluting the value of my over 30 year cable tv subscription, which it really isnโ€™t any longer, itโ€™s a an internet stream. I never considered it a good value, but there is no convenience that you should tolerate a 60% decrease in service and walk away smiling. So shopping I go to find a tech solution that adds value without wasting more money to get back what I once had.

route51south
Member

The new box does not seem to have any record/playback capabilities!  Is there a cloud DVR set up or was that feature (DVR) simply removed from the customers with no price adjustments???  Can I have my old box back???  

Trebin
Member

Itโ€™s a flop. Canโ€™t believe that it wasnโ€™t beta tested to uncover these issues. Following the norm of get less and pay more.

stpndeep
Trailblazer lvl7

To add to this farce of taking away the channels I watched and still charging me the same amount, I decided to subscribe to Paramount+. Thought I should begin investigating how to cut the tv cable from Mediacom. Well, I found some things on Paramount I started to really enjoy. I was streaming thru the Xtream box from Mediacom using the Paramount+ app I  downloaded into the box. Well just the other day the Paramount+ app would only display the splash screen then halt there. Hummโ€ฆ So maybe I need to update the app? NOPE itโ€™s no longer supported! Come on you guys are just fooling right?