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New Extreme 1box

Kayknerr
Member

I am extremely disappointed in the way Medicom decided that every TV in the home had to have a 1box or we weren't going to be able to receive any channels. Oh, well they have some of us over a barrel and we have no choice.  The new box is a joke. I hate commercials,  but when you have to sit and wait in the middle of the show you are watching to have video load. Which can take a few minutes, I will take commercials any time. As soon as I can find another provider I am leaving Mediacom for good, which is sad because I have been a customer for over 20 years.  They need to start thinking about the consumer instead of making millions. 

8 REPLIES 8

stpndeep
Trailblazer lvl7

So I’ve never needed a “box” for the channels I watched regularly. There are very few channels that I actually watch. The majority of the time it’s CNBC,  the History Channel and a major network on occasion. Well with the new box I no longer receive CNBC or the History Channel. So I’ve effectively lost 60% of my value and I have the addition of a box I don’t care for. I get the technical reasons for the change, I’m not a tech neophyte. I look to my tech to add value in my life and this change does not for me. Sure, I could spend more to get the channels back I watch but that would effectively reduce the ratio of channels I watch to the channels I pay for. Further diluting the value of my over 30 year cable tv subscription, which it really isn’t any longer, it’s a an internet stream. I never considered it a good value, but there is no convenience that you should tolerate a 60% decrease in service and walk away smiling. So shopping I go to find a tech solution that adds value without wasting more money to get back what I once had.

route51south
Member

The new box does not seem to have any record/playback capabilities!  Is there a cloud DVR set up or was that feature (DVR) simply removed from the customers with no price adjustments???  Can I have my old box back???  

Trebin
Member

It’s a flop. Can’t believe that it wasn’t beta tested to uncover these issues. Following the norm of get less and pay more.

stpndeep
Trailblazer lvl7

To add to this farce of taking away the channels I watched and still charging me the same amount, I decided to subscribe to Paramount+. Thought I should begin investigating how to cut the tv cable from Mediacom. Well, I found some things on Paramount I started to really enjoy. I was streaming thru the Xtream box from Mediacom using the Paramount+ app I  downloaded into the box. Well just the other day the Paramount+ app would only display the splash screen then halt there. Humm… So maybe I need to update the app? NOPE it’s no longer supported! Come on you guys are just fooling right?