โ10-05-2024 08:54 PM
I am extremely disappointed in the way Medicom decided that every TV in the home had to have a 1box or we weren't going to be able to receive any channels. Oh, well they have some of us over a barrel and we have no choice. The new box is a joke. I hate commercials, but when you have to sit and wait in the middle of the show you are watching to have video load. Which can take a few minutes, I will take commercials any time. As soon as I can find another provider I am leaving Mediacom for good, which is sad because I have been a customer for over 20 years. They need to start thinking about the consumer instead of making millions.
โ10-09-2024 07:53 AM
So Iโve never needed a โboxโ for the channels I watched regularly. There are very few channels that I actually watch. The majority of the time itโs CNBC, the History Channel and a major network on occasion. Well with the new box I no longer receive CNBC or the History Channel. So Iโve effectively lost 60% of my value and I have the addition of a box I donโt care for. I get the technical reasons for the change, Iโm not a tech neophyte. I look to my tech to add value in my life and this change does not for me. Sure, I could spend more to get the channels back I watch but that would effectively reduce the ratio of channels I watch to the channels I pay for. Further diluting the value of my over 30 year cable tv subscription, which it really isnโt any longer, itโs a an internet stream. I never considered it a good value, but there is no convenience that you should tolerate a 60% decrease in service and walk away smiling. So shopping I go to find a tech solution that adds value without wasting more money to get back what I once had.
โ10-23-2024 05:25 PM
The new box does not seem to have any record/playback capabilities! Is there a cloud DVR set up or was that feature (DVR) simply removed from the customers with no price adjustments??? Can I have my old box back???
โ10-26-2024 10:30 AM
Itโs a flop. Canโt believe that it wasnโt beta tested to uncover these issues. Following the norm of get less and pay more.
โ11-14-2024 09:13 PM
To add to this farce of taking away the channels I watched and still charging me the same amount, I decided to subscribe to Paramount+. Thought I should begin investigating how to cut the tv cable from Mediacom. Well, I found some things on Paramount I started to really enjoy. I was streaming thru the Xtream box from Mediacom using the Paramount+ app I downloaded into the box. Well just the other day the Paramount+ app would only display the splash screen then halt there. Hummโฆ So maybe I need to update the app? NOPE itโs no longer supported! Come on you guys are just fooling right?