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How Can I Make My Mediacom Payment?

MediacomMegan
Moderator
Moderator

Mediacom makes it easy and convenient to make a payment. We provide several different options on making a payment. Here are different ways you can make a payment.

  • Pay using your online account
  • MediacomConnect MobileCare App
  • Text Molli at 66554
  • Speak with an agent over the phone at 855-633-4226
  • Visit a local office
  • Using VanillaDirect PayTM

If you plan on using your online account, the MediacomConnect MobileCare App, or VanillaDirect PayTM you will need your Mediacom ID.


 What is VanillaDirect Pay?

VanillaDirect Pay™ allows Mediacom customers to make a CASH payment for their bill at participating retailers such as:

MediacomMegan_0-1696537792592.png

You will need to generate and present a barcode to any of the participating retailers.

The code is generated on our support site (online billing) or from the MobileCare App.

This program is ONLY for cash payments towards your Mediacom account.

Payments can be made in amounts of $1 to $500.

There is a fee of $1.50 per payment.

7 REPLIES 7

Hello jjames, As long as it is the email associated to your Mediacom account being used as your login, such as the one you used to login to this page, then that should work,

jjames
Member

Hello, The only options giving are for text and calling. No option for email. Thanks.

You would need to elaborate further on the method you are attempting to use as multiple options are mentioned. 

The options provided in this article that require the login or email to be used would be through your online account, the MediacomConnect MobileCare App, or VanillaDirect PayTM.