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Why do I need a technician to come out when I'm only ordering internet service

SNichols65
Member
 
1 REPLY 1

MediacomCJU
Moderator
Moderator

Hello SNichols65,

When ordering internet service, a technicianโ€™s visit is essential for several reasons:

  1. Service Outlet Activation: The technician will verify that the service outlet in your home is active and capable of receiving the internet signal.
  2. Signal Quality: They will ensure that the signal is balanced and strong, which is crucial for reliable internet performance.
  3. Line Integrity: The technician will check the service line to confirm it is intact and in good condition, preventing future service disruptions.

Overall, the technicianโ€™s role is to guarantee that your internet service is set up correctly from the start, providing you with the best possible connection quality and reliability.