Telephone Scams

[MediacomErin]

Question

What are telephone scams and what should I look for?

Answer

With Caller ID Spoofing, the scammer alters the Caller ID information that displays to the call recipient in an attempt to conceal who they are or falsely represent a company. Some scam artists make it appear that you are receiving a call from yourself in an attempt to get you to pick up the phone. They may pretend to be calling from the IRS, a bank or credit card company, or your cable or phone provider with complex schemes to make it seem more legitimate.

You should know that Mediacom and most other legitimate companies will never make an unsolicited call and ask you for personal information such as social security numbers, usernames and passwords, or financial information such as banking or credit card information. If you are unsure about the legitimacy of a caller, you should ask the caller to provide you with your account number so you can verify the caller and then hang up and call back the company using the number that is located on your bill or our official website.