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Why do I need a technician to come out when I'm only ordering internet service

SNichols65
Member
 
1 REPLY 1

MediacomCJU
Moderator
Moderator

Hello SNichols65,

When ordering internet service, a technician’s visit is essential for several reasons:

  1. Service Outlet Activation: The technician will verify that the service outlet in your home is active and capable of receiving the internet signal.
  2. Signal Quality: They will ensure that the signal is balanced and strong, which is crucial for reliable internet performance.
  3. Line Integrity: The technician will check the service line to confirm it is intact and in good condition, preventing future service disruptions.

Overall, the technician’s role is to guarantee that your internet service is set up correctly from the start, providing you with the best possible connection quality and reliability.