05-18-2024 07:00 AM
I logged into support to ask a question about on-demand but a notice at the top of the screen caught my attention. I had to order and Xplorer box to continue to watch tv?? What IS this thing?
05-18-2024 02:34 PM
Hello SirMatthewKBE. The Xplorer box is an IP-based cable box that is currently being launched to replace the older cable box equipment in areas phasing out analog cable. For details on what to expect in the installation kit that is included with this equipment along with instructions on how to install it should you choose to self install please go HERE.
05-20-2024 02:29 PM
Does this mean I can no longer use my DVD/Hard Drive recorder with it then? Is there some sort of recording app included in the new device?
05-20-2024 02:56 PM
Recording support is not available unless you still have a Tivo. The industry trend is towards online streaming, where content is always available online using network TV apps or " over-the-top" services like Netflix and Hulu.
09-08-2024 01:37 PM
I have a Mediacom TIVO. Do I need to install the new 1xXplorer device?