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Why will mediacom not forward this message?

Max-D
Member

I have recently gotten this message several times when trying to forward an email. Thought it might have to do with the content of the email, but this one was I was trying to forward was from Mediacom!

Your message did not reach some or all of the intended recipients.

Subject:     FW: Your statement is ready

      Sent:  1/13/2024 8:53 AM

The following recipient(s) cannot be reached:

      Debbie Dxxxxxxxxxy (ddxxxxxxxxy@mchsi.com) on 1/13/2024 8:53 AM

            552 5.2.0 OfNuro9LS0vYBOfNvrWz3y message refused AUP#POL

Any ideas? 

2 REPLIES 2

SpeedGod
Champion lvl10

AUP is an "Acceptable Use Policy" and may be occurring because the information in the email is considered confidential. 

Tommy7
Trailblazer lvl7

Because they are using Zimbra.com to host our email and thier spam blocking software is configured horably and Mediacom cant do anything about it.