02-19-2024 09:28 PM
I have a FAST 3896 but was not given login information for the modem itself. Every time I contact support they think I'm trying to connect via Wi-Fi and tell me to use the eero app. I can get to the modem address 192.168.100.1 and attempt to log in but I do not know the admin password and there are no stickers on the modem itself with this information. Does anyone know what the default password is on these modems?
02-20-2024 08:38 AM
The default login and password for that brand should be "admin" and "admin."
02-20-2024 09:33 AM - edited 02-20-2024 09:35 AM
I tried that and it did not work. I was hoping it was something other than what I can find on the internet for defaults. I'm about ready to do a factory reset since no one at mediacom knows what they set it to.
02-20-2024 09:38 AM
That is what you should do if you do not know the login credentials.