Hello Customers,If you have a service issue, feel free to email my team at totalcare@mediacomcc.com, and rest assured we will address your concern. Send us your account, address, and ph#, and we will get the ball rolling.
Customers are allowed up to 3,000 video clips. Once that limit is reached, newly recorded clips with over-write the oldest clips. Any saved clip can be downloaded and saved. Hope that helps!
Both the indoor (V515) and outdoor (V723) models support onboard recording with the use of a micro-SD card (customer supplies their own). The Video Doorbells do not offer this functionality.
If you are reaching the 3,000 clip max limit, you might wan...
You can manually delete clips using the app and/or the customer portal – BUT – that does not change our monthly allowance of 3,000 clips. So until you reach the 30-day mark (from date of first recorded clip) you will not be able to save additional cl...
The Touchscreen is always purchased as part of a kit (with door sensors and motion detectors) and customer cost is $540The security bundle is comprised of the kit (mentioned in previous bullet) and is actually 8 devices (Touchscreen, 4 door sensors, ...
