cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Extreme packet loss every night around 6pm - 7pm up until morning

CodyK
Member

So what's the deal when every night at around this time I start rapidly losing download speeds and upload (I go as low as 0.2 upload sometimes!) , get severe packet loss so I cannot use discord to talk to my friends / family or play anything online around 60% -> 90% loss rate. I dont even need to look at the time anymore to know what time it is when I start lagging its getting this consistent. 

2 REPLIES 2

CodyK
Member

Forgot to mention to anyone who bothers to reply, this has been an on-going issue for months now and my co-workers and I are all having this same issue. We were told there was a bad "node" in des moines at one point but its never been resolved?

MediacomErin
Community Manager
Community Manager

Hello @CodyK 
I apologize for the severity and duration of the issues you are having. Please email my team at Totalcare@mediacomcc.com and we would be happy to look into these issues for you. 
Thank you
- Erin