Hello @PenniJa. I don't think it is related because the DOCSIS light indicates the performance of the network outside of your home (WAN), and you are experiencing connectivity problems on the network inside your home (LAN). If your WIFI network setti...
@rhino143 You have confirmed that the internet is working, so you can disregard what the app troubleshooter is reporting. You may get that message in the troubleshooter if you are using a modem that is not provided by Mediacom. Make sure that your ro...
@poordebru Your internet package is listed on your statement and is available at www.mediacomcable.com. I suggest checking all the coax cable connections to make sure they are secure and reboot all of your equipment.
@Skids1, Double-check that the port numbers and server spelling are correct. Incoming mail is mail.mediacombb.net, and outgoing mail is smtp.mediacombb.net. If you are getting an error, what is the error?
