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How can I get a payment extension?

MediacomMegan
Moderator
Moderator

We understand times are tough. We want to work with you as much as we can. Here are some guidelines to set up a Promise to Pay.

  • Total account balance must be less than $600
  • Cannot be used on returned checks
  • You must have continuous, uninterrupted service for at least one year
  • Only one Promise to Pay once every 6 months

If you would like to set up a promise to pay, or you have more questions, please call our Revenue Asset & Recovery department at 800-453-3415.

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