โ03-18-2024 11:54 AM
Is anyone else having an issue streaming ESPN or Hallmark? I was able to stream ESPN last week on a daily basis but my service was interrupted suddenly on Friday (3/15) and I cannot access any ESPN programming. The message reads Media Not Allowed: You do not have access to this content. I am also having trouble streaming Hallmark. Every program is locked. This is another channel that I streamed daily. Am I the only one? I have spoken to 4 different Mediacom representatives and they all say there are no issues on their end. It is not an internet issue.
โ03-18-2024 02:33 PM - edited โ03-18-2024 02:34 PM
Hello GStalker. I apologize for the issue you are having. We are investigating a problem that is affecting several accounts. A master ticket has been created, and we are working as quickly as we can to correct the problem. I will monitor the ticket and follow up with you when it is reported to be fixed. Thank you- Sean
โ03-18-2024 05:19 PM
Thank you, Sean!
โ03-19-2024 02:40 PM
Any update yet, Sean?
โ03-20-2024 07:45 AM
Hello GStalker. The ticket is still open. I am sorry for the duration of the problem. I am monitoring the ticket and will follow up with you. Thank you- Sean