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Fiber connection drops out when it's raining

We have Mediacom fiber at home and at our store. The two locations are about a mile from one another and we have separate accounts for each. For whatever reason, the connection at the store is extremely unstable. It's not so bad on a sunny day, but o...

Put Your Service On Seasonal/Vacation Hold

Are you and your family planning to be gone for an extended period of time? Find out how to temporarily put your services on hold without having to fully disconnect your account. Please call us anytime at 855-633-4226 or text us at 66554 to learn mor...

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Service Change

Registering a complaint here.I have the 100 mb internet service. It is more than adequate for my needs. Very happy with it. Then I get an email from Mediacom that the 100 service is being discontinued and I will be upgraded to a faster speed. All wel...

Wifi

If I change my password will it kick all users off and require a new login?

tjbyrd1 by Visitor
  • 72 Views
  • 1 replies
  • 1 kudos

Email safe sender

I  run a small business who has many customers that use Mediacom email. I send invoices and statements via email and have customers who are unable to receive them due to Mediacom blocking them from receiving them. Any help with this for my customers ...

dfick1 by Visitor
  • 125 Views
  • 1 replies
  • 1 kudos

internet outage

internet outage and no way to turn in that it is out 

charond by Visitor
  • 169 Views
  • 1 replies
  • 1 kudos

What to Watch Wednesday!- Highlighting what VOD has to offer!

Copilot 2024Are you looking for your next favorite movie or show but feeling overwhelmed by the endless options?  Here’s a guide to help you navigate the sea of content on Mediacom's Video on Demand and find a gem that resonates with your current moo...

What to watch-Mediacom VOD highlights.PNG

Why will mediacom not forward this message?

I have recently gotten this message several times when trying to forward an email. Thought it might have to do with the content of the email, but this one was I was trying to forward was from Mediacom!Your message did not reach some or all of the int...

Max-D by Visitor
  • 331 Views
  • 2 replies
  • 0 kudos

Internet still high latency and now even dropping

Who is in charge of the northeast North Carolina area for internet at Mediacom? I have placed so many calls and still no forward progress on repairing the issue. Since the beginning of March this has been awful internet. I pay for 1 gb service and Im...

Stcmf by Visitor
  • 213 Views
  • 1 replies
  • 0 kudos
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